| Study Manager -- Seattle, WA |
Author: Jelynne Dimitrova
Date: 03-25-10 21:00
Quorum Review is one of the largest Independent Review Boards in the US. Our review ensures the safety and well-being of people participating in clinical trials. We are passionate about the services we provide and proud of the customer focus that has grown our business.
We have an opening for a Study Manager. This position serves as a point of contact with our clients and promotes client loyalty by providing excellent customer service of the management of study activities. The Study Manager will also provide detailed and time-sensitive information to customers on the status and process of information being reviewed throughout a clinical trial.
The ideal candidate will have proven 3-5 years of experience in providing customer service and project implementation that has won and maintained long-term customer relations. Excellent communication skills and effectiveness in talking with customers on the phone and via email are essential. Candidates must possess strong analytical skills in evaluating service delivery gaps and has the ability to provide leadership to foster long term success in their team. A minimum of an Associate’s Degree is required or equivalent combination of education and experience.
Work in downtown Seattle with easy access to transit. Compensation is DOE. Competitive benefits include company paid health, vision, dental coverage, 401(k) match and transit pass. This is a full-time, non-exempt position.
Quorum’s workplace is focused on achieving high standards for our customers and patients who are participating in drug research trials. While we take our work very seriously, we don’t take ourselves seriously as we offer an informal office environment.
For consideration, submit letter of interest and resume to Human Resources online at www.quorumreview.com. E-mail and Fax submissions will not be considered.
Quorum Review is an Equal Opportunity and Affirmative Action Employer.
To request reasonable accommodation for the application process please contact Human Resources.
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