| IRB and IACUC Implementation Lead -- Beaverton, OR |
Author: Jon Merz
Date: 01-25-10 23:03
The IRB/IACUC Implementation Lead works with clients and with other internal stakeholders to deliver successful software implementations of Cayuse research administration solutions. In this role, you will support our customer sites with a combination of technical expertise, industry experience and project management. You will manage the implementation of software and services that result in highly satisfied customers.
Responsibilities
Act as the client advocate and the primary point of contact with client stakeholders to coordinate and negotiate service delivery.
Lead deployment and implementation planning for complex research administration systems that include many stakeholders and overlapping business processes.
Review administrative processes and create recommendations for mapping customer business processes to software functionality for management of human and animal safety compliance, conflict of interest, and related functions.
Work with clients in all stages of the decision cycle to guide the development of information technology strategies in research administration and to tailor the Cayuse solution to the customers needs.
Create and execute implementation plans, conduct training, and supervise ongoing support.
Configure and customize software modules to meet customer specifications.
Manage phased implementations and roll-out of functional modules over extended deployment cycles.
Specify and supervise the import of legacy data into Cayuse systems, and manage technical staff in software integration projects that are part of the implementation plan.
Work with Sales and Product Management to develop new solutions and recommend enhancements. Identify opportunities for revenue growth, both pre- and post sale. Work closely with Sales to scope and estimate customer engagements (pre-sale).
Professional Experience
Experience in university research administration required.
Experience required in human studies management at research organizations, animal studies compliance and the submission and review process with IRB and IACUC committees.
3 - 5 years of Project Management, Customer Support, Implementation, or similar customer-facing roles.
Direct project management experience in a technology services or consulting organization, or formal education with technical projects in higher education or related industries.
Technical Skills
Proficient in Microsoft Office applications and with web-based applications such as Salesforce, and WebEx.
Strong knowledge of application, data, and physical technical architectures.
Exceptional people skills that allow the ability to work with cross-functional teams and personnel at varying levels and customer organizations
Demonstrated ability to successfully manage multiple relationships with multiple customer stakeholders.
Superior organizational and problem solving abilities.
Strong verbal, writing and presentation delivery skills.
Education
Required: Bachelors degree from an accredited educational institution.
Environment
Cayuse, Inc. is a web-based software company in Beaverton, Oregon, just outside Portland. We have an informal, energetic and invigorating culture built around assembling smart people and letting each person focus on what they do best. Our core product is an enterprise software system utilized by research organizations to prepare, submit and manage grant proposals seeking funds for important scientific research. We are planning for strong growth in our customer base, revenue, and product mix, while working diligently to keep all our customers delighted. This all adds up to Cayuse being a great place to grow and work!
Other Information
Full-time, on-site, salaried position, with generous medical, dental, and vision benefits as well as paid vacation.
Up to 50% travel (US) may be required.
Contact
Please forward your resume, salary expectations and other pertinent information to:
Name: Mark Ace
Title: VP Business Development
Email: mace@cayuse.com
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| Topics |
Author |
Date |
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IRB and IACUC Implementation Lead -- Beaverton, OR new |
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Jon Merz |
01-25-10 23:03 |
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